Q: What Fords or Tacomas do you repair?
A: We currently repair all Ford Explorers, F-150, Expeditions, and Sport Tracs; all model years of Toyota Tacomas.

Q: What if I already tried to repair it myself?
A: Most of the time it is no problem.  Occasionally a self-repair shorts power to ground, which can destroy a transistor or two.  We replace these at no extra charge, and troubleshoot any other issues. 

Q: What causes the resistors to separate?
A: It seems to be multiple factors: oxidation of the metal surfaces, over-heated components due to poor design, and RoHS solder.   We overcome all of these issues with our repair system.

Q: What is Logicwire Services and Siliconmethod.com?
A: Logicwire is our parent company, and if you pay via Credit Card / Paypal, that is what your card will be charged to.  Siliconmethod is the name of our electronic repair firm.

Q: Won't the problem just happen again?
A: Our repair of your Ford Explorer / F-150 / Expedition / Sport Trac or Toyota Tacoma overhead console display is better than new.  We use a lead wire underlayment which acts to lift the components off the board by about a millimeter, allowing air to flow all around.  The wire also acts as a heatsink and solder wick.  As the SMT resistors are mounted on top, non-RoHS solder flows in and around, adding to the heatsink effectiveness.  The resulting heat dissipation advantage is dramatic; the repair should last for many years.

Q: I am missing a resistor...can you replace it?
A: Yes, in fact we replace all of your old oxidized display power resistors with new SMT components (fresh from the package) during the course of the repair, so the current condition of your board is irelevant.

Q: I am missing a metal mounting clip (Toyota Tacoma)...can you replace it?
A: Sure.  Unfortunately, we can't give them away because the dealership charges us $1.08 per clip, not including tax.   If you want to purchase them yourself, the part number is 90084-46017.  If you need one or more clips, you don't need to let us know ahead of time... just include an envelope with a dollar ($1 US) per clip that you need and we will be glad to supply you.  If you are paying by check, just add it on to the total and please make sure to include a note so we notice!!!

Q: Do you do this as warranty repair on Fords or Toyotas?
A: No!  If your truck is still under warranty, take it to the dealership and have it serviced there.  Don't attempt to repair it yourself...you could void your warranty.

Q: What about us Canucks;  Will you repair ours?

A: Yes, we certainly do ship to Canada...but it will cost a bit more for shipping ($10 US). Just select 'Canada' under the dropdown menu for payment. Please note that return shipping is taking two weeks or more due to customs delays. Please no Canadian money orders or checks. Thank you!

Q: Do you test the repaired units?
A: We do.  We don't test the temperature function because we don't install it in a vehicle as the test, we power it up on the bench.  There we can test the display and compass.

Q: Do you repair my unit or send a refurbished one?
A: We always repair yours, and send your original back.  We take care to make sure there are no mix ups.  Feel free to mark up yours if you are paranoid about receiving a refurb; lots of our clients do this.  We won't be offended!

Q: The glass of my display has a dark spot in the corner...
A: Normal and expected for a vacuum fluorescent display.  This is where the oxygen removal took place during the manufacturing process....it doesn't affect operation.